Privacy Policy

Effective Date: July 30, 2025

Trinityx LLC operates the Hermesbot chatbot integrated with Facebook Messenger. This Privacy Policy explains how we collect, use, and protect your information when you interact with Hermesbot.

1. Information We Collect

• Public profile information: When you interact with Hermesbot on Facebook, we may access your public profile (name, profile picture, and locale) as provided by Facebook.
• Messages and interactions: We collect and store messages you send to Hermesbot in order to respond and provide relevant services (e.g. bookings, information).

2. How We Use Your Information

• To respond to your inquiries and requests
• To improve our chatbot experience and services
• To provide relevant booking and clinic-related features

3. Data Sharing

We do not sell, rent, or share your personal information with third parties, except as required by law or for operational purposes (e.g. to facilitate a booking through a partner clinic).

4. Data Retention

We retain your chatbot interaction data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

5. Your Rights

You have the right to access, update, or delete your information. To exercise these rights, please contact us using the contact details below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

• Company: Trinityx LLC
• Email: info@hermesbot.me
• Phone: +976-90802277
• Location: 6th khoroolol 34-126,5th khoroo,Chingeltei district,Ulaanbaatar, Mongolia

Last updated: July 30, 2025