If you want to delete information collected through our Facebook Messenger chatbot (“Platform Data“), you can submit a request and we will permanently delete your data.
How to request deletion
Email us at info@hermesbot.me info@hermesbot.me with the subject Data Deletion Request.
Include your Facebook profile link or the full name used on Facebook, and the Page you messaged.
Optionally, include the approximate date of your conversation to help us locate records.
What we delete
Messages sent to the Page via our chatbot
Conversation metadata used to operate the service (e.g., Page ID, timestamps)
We only store Platform Data to operate the chatbot service and do not use it for unrelated purposes.
Timing & verification
We verify requests to confirm ownership of the Facebook account and complete deletions within 30 days (often sooner), unless a longer period is required by law.